How to Download, Sell and Transfer your tickets on the Dayton Flyers Gameday app

 

How to Sell and Transfer	your tickets on your PC

Accessing your My Flyer Account:

To access your account, launch the official Dayton Flyers Gameday mobile app. On the top left corner of the screen tap the 3 horizontal lines to open the menu bar, tap "Tickets" and select "My Flyer Account."

1. Open the Dayton Flyers Gameday App. Click the 3 horizontal lines in the top left corner to open the menu.
   


2. From the menu, select "Tickets" and then select "My Flyer Account."
   


3. Log in using the same credentials you normally use when accessing your account from a computer.

You can also visit your My Flyer Account on your mobile device or desktop web browser.

1. In your browser, navigate to DaytonFlyers.com/Tickets and scroll down until you see "Men's Basketball."
   


2. On the Men's Basketball page, scroll down and to the right until you see "My Account Manager." Click this button.
   


3. On the My Flyer Account home screen, select the icon in the top right corner that looks like a person in a circle.
   


4. Log in using the same credentials you normally use when accessing your account from a computer.
   

 

Is this your first time logging in? Don't remember your log in? 
Simply enter the email address associated with your season ticket account and select "forgot password." You'll receive an email with a temporary log in credential. Once logged in, you will be automatically prompted to change your password.

Still stuck? Call the UD Arena Ticket Office at (937) 229-4433 and we can assist you!


Viewing your mobile tickets:
Once you have logged in on your mobile device, select the event you would like to view.

1. Tap "View Barcode" on the individual ticket to display the barcode before you arrive at the venue. Swipe to view your additional tickets.
2. Add each ticket to Apple Wallet or Google Pay. This allows for easier mobile entry into the venue. Please note, screenshots of your barcode will not work for entry. If you do not see the Add to Wallet button on your iPhone, try turning your phone horizontally so the screen rotates, then scroll up to see the Add to Wallet button under the barcode. Your phone zoom settings can sometimes affect the Add to Wallet button showing up.

Note: Be sure to turn your screen brightness to the highest setting when you are getting your ticket scanned. NFC scanning (aka Tap to Scan) works on iPhone 7 and iOS 11 and higher. If you have an iPhone 6 or 6+ or lower, or iOS version 11 or lower, please tap View Barcode and do not add your ticket to Apple Wallet.


Transferring your tickets:

Once you have logged in on your mobile device or desktop web browser, select the event you would like to transfer.

1. Select SEND
2. Select each seat you would like to transfer.
3. Enter the recipient details and confirm the transfer. Through the Dayton Flyers Gameday App, you can choose to transfer your tickets via email or text message!

Note: Not all tickets are eligible for transfer. If not, the SEND button will not be shown.


Reselling your tickets:
Once you have logged in on your mobile device or desktop web browser, select the event you would like to sell.

1. Select SELL
2. Select each seat you would like to post for sale.
3. Set your earning price.
4. Choose whether you would like the payment received to be deposited into your bank account or used for seller credit toward your My Flyer Account.
5. Continue through the prompts and confirm to submit your listing.

Note: Not all tickets are eligible for resale. If not, the SELL button will not be shown.

Paying your invoice:
Once you have logged in on your mobile device or desktop web browser, select the invoice you would like to pay.

1. A summary of your invoice will appear. You will have the option to email or print it out (if using a computer). Continue with your payment.
2. Select your payment option (pay in full, payment plan, split payment) and enter your payment information.
3. Review your payment information, accept the terms and conditions, and confirm to submit your invoice payment.

Before arriving at the venue to access the event, here are some tips to help expedite your game day entry:

• Access your tickets through the Dayton Flyers Gameday App or your My Flyer Account at least 24 hours prior to the event.
• Add your tickets to your Apple Wallet or Google Pay. Screenshots of barcodes will not work for entry.
• Make sure your phone is fully charged.
• Have your ticket out and ready to be scanned before entering the venue. It is recommended that you send each guest their own individual ticket if the party is arriving separately.
• Reference the seat location on your ticket to access your seat.

Note: If you experience any ticket issues when entering UD Arena, visit the UD Arena Ticket Office for assistance.
 

Don't let your game day experience end at the gate! Below are some helpful hints to protect you and your tickets:

Cover the barcodes
Prevent ticket fraud by covering your barcodes when sharing pictures of your tickets on social media.

Authorized ticket sellers
The only sources for tickets at UD Athletics events are:

• UD Arena Ticket Office
• Ticketmaster.com
• DaytonFlyers.com

Note: Please be aware that tickets purchased from other resale marketplaces (including StubHub, Vivid Seats, Craigslist, eBay, and ticket brokers) are not guaranteed as valid for entry into the venue.

Counterfeit tickets
Fans purchasing tickets from unauthorized sources (including StubHub, Vivid Seats, Craigslist, eBay, and ticket brokers) assume the risk that tickets purchased are counterfeit or the barcodes have been invalidated. Any fan attempting to enter an event with counterfeit or invalid barcodes will be denied entry. This includes, but is not limited to, fans entering the game with print-at-home tickets that have been altered in any way.

 

Frequently Asked Questions

Q: Why is the University of Dayton Athletics Department transitioning to mobile ticketing?

A: Going mobile is the safest, most convenient and flexible way to receive and manage tickets while also increasing protection against fraud. This change allows the UD Arena Ticket Office greater flexibility with the invoicing of season tickets, reduces contact points for fans and event staff, and provides the ability to seamlessly issue and/or modify tickets for any game within hours.

This mobile ticketing technology has been used across all NFL stadiums since 2018, in NBA arenas, and at 350+ other venues, including the Cincinnati Bengals, Cleveland Browns, and Ohio State football. It is our effort to make your UD experience the very best.


Q: I have never used My Flyer Account before. Do I already have an account? Do I need to create a new one?

A: If you have ever purchased tickets from the UD Arena Ticket Office, you already have an account in our ticketing system. If you do not know your password or are logging into your My Flyer Account for the first time, click on "Forgot Password?" to have a temporary password link emailed to you. If you do not know the email address associated with your account or have additional questions, please contact the UD Arena Ticket Office at (937) 229-4433 or flyertickets@udayton.edu.


Q: How much does the Dayton Flyers Gameday app cost?

A: The official Dayton Flyers Gameday mobile app is free! You can download the app from the iTunes App Store or the Google Play Store.


Q: Can I print my tickets from home?

A: Due to increased fraudulent activity with traditional Print-at-Home (PDF) style tickets, the University of Dayton Department of Athletics eliminated Print-at-Home/TicketFast tickets prior to the start of the 2019-20 season. Although ticket buyers no longer have the option to print their tickets at home, fans still have a quick delivery and entry option by utilizing mobile entry offered via My Flyer Account and Ticketmaster.com. Details on how to manage your tickets and utilize the mobile entry options can be found by visiting our Digital Ticketing Guide.


Q: Will a screenshot, photocopy or a picture of my ticket be permitted for entry?

A: No, a mobile ticket must be provided either within the official Dayton Flyers Gameday app, your My Flyer Account on your mobile device or within your phone's digital wallet to gain entry. Photocopies, scans, and pictures of hard tickets will also not be permitted for entry.
 

Q: What if I do not have a smartphone, or my phone breaks, dies, or is lost/stolen before I arrive on game day?

A: Digital ticketing is required beginning with the 2020-21 season. Fans without a smartphone should contact the UD Arena Ticket Office at (937) 229-4433 or FlyerTickets@udayton.edu to discuss alternative accommodations.


Q: Can I have multiple tickets on a single phone?

A: Yes, you are able to swipe through your available tickets at the venue if the entire party is present. However, it is much easier to send each attendee their individual ticket.
 

Q: What if my entire party isn't with me when I am ready to enter?

A: You can easily send each member their ticket individually since each person will need a ticket to enter the venue.
 

Q: Does the person I send the tickets to need a My Flyer Account?

A: Yes. If they do not have one already, they will create one in the acceptance process.
 

Q: Can ticket holders transfer or sell tickets after the event has started?

A: Yes, you can transfer and sell tickets up to an hour after the event's start time.
 

Q: I am a UD student. Do I have access to my tickets online?

A: UD student tickets have been fully digital since the 2019-20 season. UD Students can find more information on the student ticketing process here.